Carter Jonas Appoints Mark Talbot as New Head of Telecommunications
January 2019
Carter Jonas, the national property consultancy, has expanded its Infrastructure offering appointing Mark Talbot to a new role as Head of Telecommunications.
Talbot, who will be based centrally working out of the firm’s Birmingham office, joins from Arqiva where he spent over 20 years dealing with the strategic acquisition, integration, development and management of operational and corporate infrastructure assets; most recently holding the position of Head of Estates & Property. He has overseen the doubling of the Arqiva portfolio and the development and implementation of new technology in
Good customer service starts and ends with people, says Puzzel
January 2019
Colin Hay at Puzzel shares his 7 top tips on how to combine technology and people to improve trade performance.
Every contact centre’s goal is to build customer relationships and improve the corporate image. However, this is difficult to achieve if the operation is full of unmotivated and dissatisfied people.
O2 launches pilot to boost London network ahead of 5G
November 2018
O2 is working with Nokia on two Massive MIMO trials in Kings Cross and Marble Arch, aimed at enhancing connectivity for O2 customers and paving the way for the future deployment of 5G across the capital.
Massive MIMO technology works by sending multiple beams of data from an antenna to devices, increasing performance and enhancing capacity with the ability to serve more users simultaneously.
